Terms & Conditions

Last updated: 28 February 2026

These terms apply to all services provided by Media98.

By engaging Media98 for services, you agree to the following.

1. Scope of Work

All projects are based on the agreed quotation and written summary provided before work begins.

Work includes only what is clearly outlined in that agreement.

Any additional requests outside the agreed scope may require a separate estimate and approval before work continues.

2. Design & Development

Websites are built using WordPress and selected themes or frameworks appropriate to the project.

Designs are developed iteratively. We may use visual references to indicate creative direction including colour, typography and layout.

A live development link will be provided for review.

You will have reasonable opportunities to request revisions before launch.

Launch is defined as making the website publicly accessible under your chosen domain.

If you choose to cancel a project before launch, payment is due for all work completed up to that point.

3. Content

Unless explicitly agreed in writing:

You are responsible for providing website text, images and media content.

Copywriting services can be provided for an additional fee.

All content supplied by you must be legally owned or properly licensed.

You accept responsibility for the accuracy and legality of content provided.

4. Images & Graphics

You should provide images in high-resolution digital format.

Where required, royalty-free images may be used.

If paid stock imagery is required beyond a reasonable amount, this will be agreed and invoiced separately.

5. Browser & Device Compatibility

Websites are tested on current versions of major browsers including:

• Google Chrome
• Safari
• Microsoft Edge
• Mozilla Firefox

Websites are designed to function responsively across modern mobile devices.

Compatibility with outdated browsers or uncommon devices is not guaranteed.

6. WordPress & Third-Party Software

Websites rely on WordPress core software, themes and plugins developed by third parties.

We cannot guarantee:

• Ongoing compatibility between third-party components
• Immunity from software conflicts
• Protection from future WordPress or plugin updates

We will always attempt to resolve issues where possible, but we are not liable for third-party software faults or updates.

7. Hosting

Media98 does not provide direct hosting services.

If hosting is arranged on your behalf, it remains a third-party service.

We are not responsible for:

• Server downtime
• Email interruptions
• Data loss caused by hosting providers
• Financial loss resulting from hosting failures

8. Search Engine Optimisation

Websites are built using SEO-friendly practices.

However, search engine rankings cannot be guaranteed.

Search engine algorithms change frequently and are outside our control.

We are not liable for ranking fluctuations or loss of visibility.

9. LinkedIn Setup & AI Tools

Where LinkedIn Setup or AI systems are provided:

• Tools are installed within your own accounts
• You remain responsible for all communication sent
• We do not automate outbound messaging
• We do not guarantee enquiry volumes

You are responsible for how the system is used and the tone of communication sent.

10. Payment Terms

Unless otherwise agreed:

• A deposit may be required before work begins
• Final payment is due before launch
• All one-off projects are invoiced as agreed in writing

Late payments may result in paused work.

Ownership of the completed website transfers once final payment is received.

11. Support & Maintenance

Ongoing support is optional unless otherwise agreed.

Support may include minor updates and assistance.

We reserve the right to quote separately for work considered outside reasonable support scope.

We cannot guarantee uninterrupted operation of WordPress or third-party systems.

12. Limitation of Liability

To the maximum extent permitted by UK law, Media98 shall not be liable for:

• Indirect or consequential loss
• Loss of revenue or profit
• Data loss caused by third-party providers
• Technical issues beyond our control

Our total liability shall not exceed the amount paid for the specific service provided.

13. Governing Law

These terms are governed by the laws of England and Wales.